Shipping policy
Shipping Policy
At Gizeye, every order is carefully prepared and shipped with attention to detail. We work with trusted logistics partners to ensure your pieces arrive safely and promptly.
Italy
Free shipping on orders over €150
Orders below €150: €9
Estimated delivery time: 1–3 business days
European Union
Free shipping on orders over €200
Orders below €200: €15
Estimated delivery time: 2–5 business days
United Kingdom & Switzerland
Free shipping on orders over €300
Orders below €300: €20
Estimated delivery time: 3–7 business days
Please note that customs duties, import taxes, and local fees may apply and are the responsibility of the customer.
International
Free shipping on orders over €400
Orders below €400: €30
Estimated delivery time: 4–10 business days
International shipments may be subject to customs inspections, import duties, taxes, and local charges imposed by the destination country. These costs are the responsibility of the customer.
Order Processing
Orders are generally processed within 1–2 business days after payment confirmation.
Orders placed during weekends, holidays, or promotional periods may require additional processing time.
Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Insurance & Signature
For selected luxury, collectible, or high-value items, Gizeye may require signature upon delivery and may insure shipments at its discretion to ensure maximum protection during transit.
Delivery Delays
While we do our best to meet estimated delivery times, delays caused by customs procedures, weather conditions, logistics providers, or other circumstances beyond our control may occasionally occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Gizeye cannot be held responsible for delays or additional costs resulting from incorrect or incomplete addresses.
For any questions regarding shipping, please contact us at:
