Terms of service
TERMS OF SERVICE
Last updated: June 2026
Welcome to Gizeye. By accessing or using www.thegizeye.com, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing products through our platform.
1. About Us
Gizeye is a curated destination for vintage fashion, luxury accessories, and collectible design objects.
Gizeye
Corso Genova, 4
20123 Milan (MI)
Italy
Email: info@thegizeye.com
Throughout these Terms, "Gizeye", "we", "our", and "us" refer to the operator of the website and related services.
2. Products
Gizeye specializes in vintage, pre-owned, collectible, and design items.
Due to the nature of vintage and pre-owned products:
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Items may show signs of age, use, storage, or restoration.
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Minor imperfections should be considered part of the character and history of the item.
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Product descriptions and photographs are provided as accurately as possible.
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Colors and appearance may vary slightly depending on screen settings.
Customers are encouraged to review all descriptions, measurements, photographs, and condition notes carefully before purchasing.
3. Authenticity
Gizeye carefully evaluates all designer and branded items before offering them for sale.
Authentication may be based on provenance, documentation, expert review, and industry-standard verification methods.
Unless explicitly stated, Gizeye is not affiliated with, endorsed by, sponsored by, or authorized by any brand featured on the website.
All trademarks, logos, and brand names remain the property of their respective owners.
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
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refuse or cancel any order;
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limit purchase quantities;
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request additional information to verify an order;
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correct pricing or inventory errors.
If an order is cancelled after payment has been received, a full refund will be issued.
5. Pricing
All prices are displayed in Euro (€) unless otherwise indicated.
Prices may be updated at any time without notice.
The applicable price is the one displayed at the moment the order is placed.
Taxes are included or excluded according to applicable laws and the destination country.
6. Payments
Payments are processed through secure third-party payment providers.
Accepted payment methods are displayed during checkout.
Gizeye does not store complete payment card information.
7. Shipping
Orders are shipped through trusted logistics partners.
Delivery times are estimates and may vary depending on destination, customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Any customs duties, import taxes, or local fees outside the European Union are the responsibility of the customer.
8. Returns and Right of Withdrawal
Customers residing within the European Union may exercise their right of withdrawal within 14 days of receiving their order, in accordance with applicable consumer protection laws.
To initiate a return request, please contact:
Returned items must:
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be returned in the same condition in which they were received;
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include any accompanying documentation, packaging, dust bags, certificates, or accessories where applicable;
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not have been altered, damaged, or modified after delivery.
Refunds will be issued after inspection and approval of the returned item.
Return shipping costs may be borne by the customer unless otherwise required by law.
9. Final Sale Items
Due to the unique, collectible, and often irreplaceable nature of certain items offered by Gizeye, selected products may be designated as Final Sale.
Final Sale items may include:
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Vintage luxury handbags and accessories;
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Rare or collectible fashion pieces;
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Design objects and collectible furniture;
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Artworks and limited-edition items;
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Special-order, custom-requested, or personalized products.
Where applicable, the Final Sale status will be clearly indicated on the product page prior to purchase.
Except where otherwise required by applicable consumer protection laws, Final Sale items are not eligible for:
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Returns;
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Exchanges;
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Refunds.
This provision does not affect the customer's statutory rights in the event that an item is materially different from its description, damaged in transit, or otherwise non-compliant with applicable consumer protection legislation.
10. Intellectual Property
All content available on the website, including but not limited to:
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photographs;
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product descriptions;
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text;
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graphics;
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logos;
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branding elements;
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website design and layout;
is the property of Gizeye or its licensors and may not be copied, reproduced, distributed, modified, or used without prior written consent.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Gizeye shall not be liable for:
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indirect or consequential damages;
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loss of profits;
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loss of opportunity;
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business interruption;
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delays caused by third parties.
Nothing in these Terms shall limit rights granted to consumers under applicable law.
12. Website Availability
We strive to ensure that the website remains accessible and operational at all times.
However, we do not guarantee uninterrupted access and reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
13. Privacy
The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
By using the website, you acknowledge that you have read and understood our Privacy Policy.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Italy.
Any dispute arising from or relating to these Terms shall be subject to the jurisdiction required by applicable consumer protection laws.
15. Contact
For any questions regarding our services, purchases, consignment activities, privacy matters, or these Terms, please contact:
Gizeye S.R.L.
VAT: IT14351690962
Via Domenichino, 47
20149 Milan (MI)
Italy
Email: info@thegizeye.com
